Should I insist that the damaged case also be replaced at no additional cost? Especially since the case damage and liquid damage occurred in the same incident (in my haste to grab the beer glass, I knocked it and the laptop off of a table onto a cement floor). Your first name Your Rating Your comment about your repair technician Validate. finds you the best repair technician for your iPhone, iPad, Samsung Galaxy or any device on the market in your area. In retrospect, it's my understanding that Tier 4 essentially replaces everything that's damaged, including the case. Practical and Business informations: address, opening times, brands serviced at Dr. I also pointed out a corner of the top case was badly dented at the hinge, and the tech said they could replace it, but at an additional charge of several hundred dollars, which I declined. I already knew this would qualify as a Tier 4 repair at $1240.00, but it still represents a good value to me because even though it's an early 2013 model 15" Retina it has the faster CPU and 16GB RAM/512G SSD, and I'm not especially impressed with the new MBP. Yesterday I submitted my MacBook Pro to my local Apple Store Genius Bar to repair liquid damage that affected the actual display assembly as well as the internal components.
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